Protect Yourself Online
Online fraud is a huge business for scam artists. With technology at our fingertips it is easy to forget to protect ourselves when using online services.
We do our utmost to ensure that your personal information is protected. To safeguard your personal and financial information, we only use the strongest channel available–referred to as 128–bit SSL or Secure Socket Layer. If you have a browser that only supports ‘weaker’ encryption such as 40–bit or 56–bit SSL, you will need to upgrade your browser before using our site. In addition we have special password monitoring software that only allows a few unsuccessful attempts before locking access to your account.
It is important that each member make their financial security a priortity. Working together we can keep your financial information safe and secure. The following precautions, although not exhuastive, need to be followed to ensure that your financial information is not compromised and that you do not become a victim of financial fraud.
- Select a Personal Access Code (PAC) that is easy for you to remember but difficult for others to guess.
- Do not select a PAC that is easy to guess (such as 12345) or is based on personal information (avoid your birth date, address, phone number, social insurance number, or similar information about your family or friends). Otherwise, someone who knows you can easily guess your password.
- Do not select a part of your PIN (your ATM "key") or another password.
- Keep your PAC confidential.
- Do not write your PAC down or store it in a file on your computer.
- Never disclose your PAC in a voice or e-mail, and do not disclose it over the phone, especially cellular phones.
- Do not share your PAC with anyone else.
- Do not permit anyone to observe you typing in your PAC.
- Change your PAC on a regular basis. We suggest every 90–120 days.
- As soon as you’re done banking, close the browser window, clear the cache (delete your browser history) and disconnect from the Internet.
- Never use public or public Wi-Fi computers to complete your online banking
- Contact River City Credit Union Ltd immediately if you suspect someone has gained knowledge of your PAC.
- Contact River City Credit Union Ltd immediately if you believe there are errors or omissions in your account.
- Contact River City Credit Union Ltd immediately if you become aware of any loss, theft, misuse, or unauthorized use.
The government of Canada has recently launched a new website to provide tips on staying Cyber Safe and they have a whole section dedicated to banking and finance. Take a moment to check it out and keep yourself safe. www.getcybersafe.ca.